Free Installation
A SIP trunk is the VoIP equivalent of the traditional analogue, basic or primary rate telephony service. Our VoIP SIP trunk service is a multi-line service that you would use together with a Hosted Switchboard or a VoIP PBX. You can also connect it to a traditional switchboard with a gateway device.
You can choose from a minimum of 4 up to 1000 channels. A channel is the amount of concurrent lines you can have linked to a number or numbers to allow for concurrent calls both incoming and outgoing.
VoIP technology allows you to make calls to telephone numbers using your internet connection, rather than that of traditional copper phone lines. Because your business is already paying for the internet, you can now use our VoIP solution to make calls at a reduced cost. This allows you to save cost on line rental while getting the same or even more features than with your traditional analogue telephone phone
You can choose between a SIP trunk with just one number or one with multiple numbers. Multiple numbers linked to a trunk are called direct dial numbers.
The service is ideally suited for small and large companies, even call centres.
save money
No lengthy contract – sign up month to month.
No costly setup charges.
Low monthly rental.
Save on expensive Telkom analogue line ir ISDN charges.
Less cabling and equipment that require space and power
Easily upgradeable - pay only for what you need
Save up to 50% on call charges.
Receive a free fax to email service when you sign-up.
Feature rich
Never miss a call because you can set up calls to forward to voice mail or your mobile phone.
Divert calls quickly and easily in case of a connectivity or power failure.
Record your own voicemail message or use the default recording.
Enable call waiting and receive two simultaneous calls (on compatible phones).
Voice mail notifications sent directly to your email inbox.
Receive free and fast remote support.
flexible
Can be used over any reliable internet connection.
Choice between SIP or IAX2 protocols
Easily upgradeable with no impact on your business
Move to new location without changing numbers.
We can offer you a new number or you can port your existing number
Useable with single numbers or multiple numbers for direct dialing.
Geographic numbers eg 011, 021, 031 etc.
Non Geographic numbers eg 086, 087, toll free 0800
reduced downtime
Not impacted by high levels of copper cable theft if you run the VOIP SIP trunk over a fibre Internet service
Able to use over different links if your main internet link goes down.
Switch Telecom’s network is fully redundant and offers superior call quality.
Divert calls quickly and easily in case of a connectivity or power failure
Increase businesses continuity with Call forwarding and optional Voicemail.
Frequently asked questions
Switch Telecom can offer you a new number with your solution or you can port your existing number.
Non-Geographic Number Ranges
087 551 xxxx – National
086 0xx xxxx – Inbound National
086 1xx xxxx – Inbound National
080 0xx xxxx – Toll-Free
Geographic Number Ranges
010 500 xxxx – Johannesburg
011 568 xxxx – Johannesburg
012 004 xxxx – Pretoria
013 004 xxxx – Nelspruit / Witbank / Middelburg
014 004 xxxx – Rustenburg / Nylstroom
015 004 xxxx – Polokwane / Potgietersrus / Louis Trichardt
016 004 xxxx – Vereeniging / Meyerton
017 004 0xxx – Ermelo/ Amersfoort/ Bethal/ Surrounds
018 004 0xxx – Klerksdorp / Sannieshof / Surrounds
021 300 xxxx – Cape Town
022 125 0xxx – Malmesbury / Moorreesburg / Surrounds
023 004 xxxx – Worcester / Beaufort West
027 004 0xxx – Namaqualand / Vredendal / Springbok
028 125 0xxx – Bredasdorp / Swellendam / Hermanus / Surrounds
031 100 xxxx – Durban
032 004 0xxx – Stanger / Tongaat / Ballito / Surrounds
033 004 xxxx – Pietermaritzburg
034 004 0xxx – Vryheid / Newcastle
035 004 0xxx – Empangeni/ Eshowe / Surrounds
036 004 0xxx – Drakensberg / Ladysmith
039 004 0xxx – Hibberdene / Kokstad / Surrounds
040 004 0xxx – Bhisho
041 004 xxxx – Port Elizabeth
042 004 xxxx – Uitenhage / Somerset East
043 004 xxxx – East London
044 004 xxxx – George
045 004 0xxx – Queenstown
046 004 0xxx – Grahamstown / Port Alfred
047 004 0xxx – Mthatha
048 004 0xxx – Steynsburg
049 125 0xxx – Graaff-Reinet / Middelburg / Surrounds
051 004 xxxx – Bloemfontein
053 004 xxxx – Kimberley
054 004 0xxx – Gordonia / Upington
056 004 0xxx – Kroonstad
057 004 0xxx – Welkom / Theunissen / Surrounds
058 004 0xxx – Bethlehem
Yes you can.
Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.
Yes, but we would strongly recommend contacting us to discuss which equipment works best.
If you have bought a Easynet supplied device, then the VoIP phones are automatically configured. As a result, you will be ready to make and receive calls as soon as the device is connected to a broadband connection.
If you have your own device we will assist in configuring it using our secure auto provisioning system. We do not guarantee that we will be able to auto-provision every device. However, we have standard setup procedures that are easily followed and which apply to the majority of technology.
We offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.
On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls.
Payment is collected strictly via debit order three working days later.
Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.
The VoIP SIP Trunk service is priced for a minimum of 4 channels per month with the option to add additional channels in increments of one channel. This allows you to only pay for the capacity you need, when you need it. Pricing scales according to your needs.
Monthly Service Fee: R100 (including VAT) per 4 channels / per month.
Additional channels available at R25.00 (including VAT) per extra channel.
Optional Monthly Service Fee:
- R10.00 (including VAT) per additional individual number
- R50.00 (including VAT) per block of 10 sequential numbers
- R250.00 including VAT) per block of 100 sequential numbers
These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.
You can take as many direct dial numbers as you require. We do however work on a 10 number to 1 channel ratio. For example, if you have a 4 channel trunk, you can have a maximum of 40 direct dial numbers. If you require more than 40 numbers the channels on your trunk will have to increase accordingly.
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