Free Installation
The VoIP Line is a Voice over Internet Protocol (VoIP) direct telephone line service. VoIP technology allows you to make calls to telephone numbers using your internet connection, rather than that of traditional copper phone lines. This allows you to save cost on line rental while getting the same or even more features than with your traditional analogue telephone phone
The VoIP Line service is used together with a VoIP telephone instrument (desktop/cordless), softphone or phone adapter (ATA) and require a reliable wired or wireless broadband internet connection.
The service is ideally suited for home use or small businesses or small enterprise branches
save money
Low monthly rental.
No expensive Telkom line required.
No long term contracts.
Save up to 50% on call charges.
Receive a free fax to email service when you sign-up.
easy to use
Ideally suited for home or small business use.
No complicated setup - Simply plug our pre-configured phone into your Internet router or LAN switch.
Dynamic address allocation.
Billing and call rate packages are simple to understand.
flexible
Can be used over any reliable internet connection, fixed line, ADSL, Fibre, 3G/LTE.
Move to new location without changing numbers.
Able to use over different links if your main internet link goes down.
The VoIP Line solution is compatible with most SIP phones and softphones.
We can offer you a new number or you can port your existing number
Geographic numbers eg 011, 021, 031 etc.
Non Geographic numbers eg 086, 087, toll free 0800.
Feature rich
Never miss a call because you can set up calls to forward to voice mail or your mobile phone.
Divert calls quickly and easily in case of a connectivity or power failure.
Record your own voicemail message or use the default recording.
Enable call waiting and receive two simultaneous calls (on compatible phones).
Voice mail notifications sent directly to your email inbox.
Receive free and fast remote support.
Frequently asked questions
Switch Telecom can offer you a new number with your solution or you can port your existing number.
Non-Geographic Number Ranges
087 551 xxxx – National
086 0xx xxxx – Inbound National
086 1xx xxxx – Inbound National
080 0xx xxxx – Toll-Free
Geographic Number Ranges
010 500 xxxx – Johannesburg
011 568 xxxx – Johannesburg
012 004 xxxx – Pretoria
013 004 xxxx – Nelspruit / Witbank / Middelburg
014 004 xxxx – Rustenburg / Nylstroom
015 004 xxxx – Polokwane / Potgietersrus / Louis Trichardt
016 004 xxxx – Vereeniging / Meyerton
017 004 0xxx – Ermelo/ Amersfoort/ Bethal/ Surrounds
018 004 0xxx – Klerksdorp / Sannieshof / Surrounds
021 300 xxxx – Cape Town
022 125 0xxx – Malmesbury / Moorreesburg / Surrounds
023 004 xxxx – Worcester / Beaufort West
027 004 0xxx – Namaqualand / Vredendal / Springbok
028 125 0xxx – Bredasdorp / Swellendam / Hermanus / Surrounds
031 100 xxxx – Durban
032 004 0xxx – Stanger / Tongaat / Ballito / Surrounds
033 004 xxxx – Pietermaritzburg
034 004 0xxx – Vryheid / Newcastle
035 004 0xxx – Empangeni/ Eshowe / Surrounds
036 004 0xxx – Drakensberg / Ladysmith
039 004 0xxx – Hibberdene / Kokstad / Surrounds
040 004 0xxx – Bhisho
041 004 xxxx – Port Elizabeth
042 004 xxxx – Uitenhage / Somerset East
043 004 xxxx – East London
044 004 xxxx – George
045 004 0xxx – Queenstown
046 004 0xxx – Grahamstown / Port Alfred
047 004 0xxx – Mthatha
048 004 0xxx – Steynsburg
049 125 0xxx – Graaff-Reinet / Middelburg / Surrounds
051 004 xxxx – Bloemfontein
053 004 xxxx – Kimberley
054 004 0xxx – Gordonia / Upington
056 004 0xxx – Kroonstad
057 004 0xxx – Welkom / Theunissen / Surrounds
058 004 0xxx – Bethlehem
Yes you can.
Mobile Number Portability has been available between the mobile networks for a few years already and Geographic Number Portability is also available between selected Fixed Line networks. Switch Telecom prides itself in being a market leader and has been one of the first operators to offer this.
Yes, but we would strongly recommend contacting us to discuss which equipment works best.
If you have bought a Easynet supplied device, then the VoIP phones are automatically configured. As a result, you will be ready to make and receive calls as soon as the device is connected to a broadband connection.
If you have your own device we will assist in configuring it using our secure auto provisioning system. We do not guarantee that we will be able to auto-provision every device. However, we have standard setup procedures that are easily followed and which apply to the majority of technology.
We offer both Pre-Paid (Advance) and Post-Paid (Arrears) payment options.
On Post-Paid billing the invoice is automatically generated and emailed on the 1st of each month in respect of that month’s service fee and the previous month’s calls.
Payment is collected strictly via debit order three working days later.
Subscribers who have elected to pay in advance will need to pay via EFT or by Credit Card on a strictly pre-paid basis. Airtime top-ups purchased using a Credit Card on the Switch Telecom Client Zone are immediate whereas EFT payments are subject to bank clearance delays.
These call charges are largely controlled by the service provider that people who phone you are using. Under normal circumstances they should be similair to standard calling rates.
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